Account Maintenance

Reinvest Dividends

To Reinvest Your Dividends:

There are no administrative fees to reinvest dividends. In order to request dividend reinvestment on your account please complete the Shareholder Investment Program/Dividend Reinvestment Authorization Card and mail it to:

Procter & Gamble
Shareholder Services
P.O. Box 5572
Cincinnati, OH 45201-5572

Dividend Reinvestment Authorization Form (PDF)

Change Address

To change the address on your Shareholder Investment Program Account, please use one of the following options:

  • If you have online access to your account, after logging in to your account, please select “Change Account Information” from the top tool bar. Then choose “Change Mailing Address” from the left menu.
  • Call our toll-free number: (800) 742-6253.
  • Write to us at the address below and include your Shareholder Investment Program Account number and/or your Social Security number. Include your name or name(s), previous address (as shown on your account) and your current address.

    Procter & Gamble
    Shareholder Services
    P.O. Box 5572
    Cincinnati, OH 45201-5572

Replace Certificates

If you have lost a stock certificate, written notification from the shareholder requesting replacement of the securities is required. In your letter, please include the following information:

  1. Name in which the certificate was registered, shareholder Social Security number and account number.
  2. Number of shares on the certificate and certificate number, if you know it.
  3. Reason for replacement. If the shareholder is deceased, the executor/administrator of the estate should contact Shareholder Services requesting replacement.

We can accept a fax as written notification; however, an original, signed letter should be mailed to our office for inclusion in the replacement file. Email is also acceptable.

Please mail your letter to:

Procter & Gamble
Shareholder Services
P.O. Box 5572
Cincinnati OH 45201-5572

Our fax number is: 513-983-9369.
Our email address is: shareholders.im@pg.com.

Once Shareholder Services has received your request for certificate replacement, you will be mailed an affidavit for the lost certificate. You will need to complete the affidavit, have it notarized and then return it by mail to Shareholder Services. There is a charge of 3% of the value of the lost certificate. The minimum fee assessed is $10. Do not send the fee with your initial letter of notification. We will request the fee with the Affidavit of Loss.

Replace Check

If your dividend check fails to arrive within approximately 15 days after payment date, or if you should lose the check, you can notify Shareholder Services via email.

A stop payment order will be placed on the check and a replacement check will be issued within approximately two weeks, following notification.

Direct Deposit Authorization Form (PDF)